Philadelphia, PA · 2025 pay · 125 people
How much does a collection customer representative make in Philadelphia, PA?
$50,181typical pay for full-year collection customer representatives in 2025
$46,819 – $52,885what most people earned
Counting everyone paid during 2025, including part-year workers, typical pay was $48,784. Typical pay fell 0.3% from 2024.
✓ Official data from City of Philadelphia · Matches the agency's latest release · phila.gov ↗
Where collection customer representatives work
Typical pay at each employer, 2025 (everyone paid).
Highest-paid collection customer representatives, 2025
- 1Kevin Hawkey JrCollection Customer Representative · City of Philadelphia$79,514
- 2Elizabeth HoultCollection Customer Representative · City of Philadelphia$74,399
- 3Joyce Singleton-RaglandCollection Customer Representative · City of Philadelphia$58,152
- 4Janice GaillardCollection Customer Representative · City of Philadelphia$57,365
- 5Terrance ReedCollection Customer Representative · City of Philadelphia$56,761
Common questions
How much does a collection customer representative make in Philadelphia, PA?
Full-year collection customer representatives were typically paid $50,181 in 2025; most earned between $46,819 and $52,885. Counting all 125 people paid, typical pay was $48,784.
How much of the pay is overtime?
Overtime made up 1.8% of all pay for collection customer representatives in 2025.
Which job titles are included?
Everyone whose payroll title is Collection Customer Representative, at any level (for example "Collection Customer Representative"). Part-time-schedule titles (such as "20 hours") are left out. Senior, supervising and trainee titles have their own pages.
Job titles are written out in full from the payroll's abbreviations (for example "SR CRRECTNL POLC OFCR" → "Senior Correctional Police Officer"). "Typical pay" is the median; "most earned" is the middle half. How we calculate this