Massachusetts · 2025 pay · 6 people
How much does a 911 operator make in Massachusetts?
$41,884typical pay for a 911 operator in 2025
$27,307 – $46,020what most people earned
Includes everyone paid during 2025, including part-year workers.
✓ Official data from Office of the Comptroller (CTHRU) · Matches the agency's latest release · macomptroller.org ↗
Where 911 operators work
Typical pay at each employer, 2025 (everyone paid).
Highest-paid 911 operators, 2025
- 1Stephanie Rivera911 Operator · Massachusetts Bay Transportation Authority$50,047
- 2Maldon Jitman911 Operator · Massachusetts Bay Transportation Authority$46,548
- 3Aylah Nogales911 Operator · Massachusetts Bay Transportation Authority$44,437
- 4Cameron Maunsell911 Operator · Massachusetts Bay Transportation Authority$39,331
- 5Tameka Perryman911 Operator · Massachusetts Bay Transportation Authority$23,298
Common questions
How much does a 911 operator make in Massachusetts?
The typical 911 operator was paid $41,884 in 2025; most earned between $27,307 and $46,020. This counts all 6 people paid, including part-year workers.
How much of the pay is overtime?
Overtime made up 16.7% of all pay for 911 operators in 2025.
Which job titles are included?
Everyone whose payroll title is 911 Operator, at any level (for example "911 Operator"). Part-time-schedule titles (such as "20 hours") are left out. Senior, supervising and trainee titles have their own pages.
Job titles are written out in full from the payroll's abbreviations (for example "SR CRRECTNL POLC OFCR" → "Senior Correctional Police Officer"). "Typical pay" is the median; "most earned" is the middle half. How we calculate this