Massachusetts · 2025 pay · 5 people
How much does a telephone operator make in Massachusetts?
$26,397typical pay for a telephone operator in 2025
$25,919 – $41,381what most people earned
Includes everyone paid during 2025, including part-year workers. Typical pay fell 35.8% from 2024.
✓ Official data from Office of the Comptroller (CTHRU) · Matches the agency's latest release · macomptroller.org ↗
Where telephone operators work
Typical pay at each employer, 2025 (everyone paid).
Highest-paid telephone operators, 2025
- 1Sharon FydenkevezTelephone Operator I · Veterans' Home in Holyoke$64,287
- 2Luisa AriasTelephone Operator II · Bunker Hill Community College$41,381
- 3Erin McnamaraTelephone Operator I · Department of Mental Health$26,397
- 4Joan PohTelephone Operator I · Department of Correction$25,919
- 5Beverly CyrTelephone Operator I · Veterans' Home in Holyoke$22,263
Common questions
How much does a telephone operator make in Massachusetts?
The typical telephone operator was paid $26,397 in 2025; most earned between $25,919 and $41,381. This counts all 5 people paid, including part-year workers.
How much of the pay is overtime?
Overtime made up 6.4% of all pay for telephone operators in 2025.
Which job titles are included?
Everyone whose payroll title is Telephone Operator, at any level (for example "Telephone Operator"). Part-time-schedule titles (such as "20 hours") are left out. Senior, supervising and trainee titles have their own pages.
Job titles are written out in full from the payroll's abbreviations (for example "SR CRRECTNL POLC OFCR" → "Senior Correctional Police Officer"). "Typical pay" is the median; "most earned" is the middle half. How we calculate this